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Make sure the range extender's IP address is in the same IP segment with the root router. In this instance, we can change the IP to "192.168.1.250". Then click Save. Notice: If the root router is not in the IP segment 192.168.1.250 you’ll need to change the IP of the range extender to 192.168.0.250. and click Save. After that you face any issues so you can call toll free -(888) 807-2111.